FAQ


How much is Shipping and how long will it take to arrive ?

All items are sent via Royal mail either 1st or 2nd class signed for, £6 and £5.

Next day delivery is Royal mail special delivery at £11.50, in stock items will be sent the same day , cut off point is 14.00hrs, after this time they will be sent next day, excludes Wednesdays and weekends.

Any orders placed over the weekend will ship out on Monday unless on back order, this may take a little longer.

Back orders may take up to 3 days but are normally quicker .

For over sea orders please use the Ebay shop and the global shipping program. Orders to USA please contact us for a shipping quote and to make payment.

Now the UK as left the EU addition import charges may be due, it is your responsibility to pay any charges.

Expect delays due to the covid19 pandemic.


What payment options do you take?

Secure payment is made via PayPal, you don’t need a PayPal account and can pay with all major credit and debit cards, you just need to follow the checkout.

No payment details are stored by this site.

We are not registered for VAT.


What’s your return policy?

Return any of our products–no questions asked–within 14 days of purchase, You pay return shipping.

All items must be in unused condition, any marked items will incur a cost and result in a partial refund.

Any made to order items are non returnable unless found faulty.

Please make sure that the antenna will fit before you buy please.


Do you ship overseas ?

Only via the Ebay shop and the global shipping program.

Orders to USA please contact us for a shipping quote and to make payment.


Can you mount the antenna matching box to a metal pole?

Yes you can but make sure the wire comes away from matching section , the bracket is also to earth.

If mounting your wire vertically up a pole that  will need to be none conductive and you will have to make sure the wire comes away from the matching section or remove the bracket.

Do I need to have an earth/counterpoise.

A counterpoise is not needed for the antennas to work, the antenna can be earthed at the bracket  which is to earth, the multi-band antennas are DC grounded, it is good practice to earth your antenna system.


Why is the swr higher than expected ?

Near by objects can easily de-tune the antenna, try and get it in the clear for best results.

The use of some antenna analysers are not recommended some can lead to erratic results from overload, it is better to use the radios own built in swr meter or a good quality external one next to the radio.

We are here to help so if you run into problems please use the contact button and get in touch.

Warranty

Your antenna is guaranteed for 1 year from date of purchase.

The antenna wire is not covered by wind damage, trapping or cutting.

Our details

UK Antennas 44 Newlands Road, Sheffield, s12 2fz

Email via the contact pages only