Refund and Returns Policy

Returns and refunds..

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging where possible.

Made to order goods that we don’t normally sell and have been made as your request are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

 

There are certain situations where only partial refunds are granted:

  • With obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us .

Sale items

You will receive the same amount you payed at the time of purchase.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message.

Shipping returns

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. When you receive a refund, the cost of return shipping will be deducted from your refund unless the item is faulty.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Disclaimer

ANTENNA USE DISCLAIMER

Important Notice: Read Before Using the Antenna

By using this antenna (hereinafter referred to as “the Antenna”), you acknowledge and agree to the following terms and conditions. Failure to comply with these terms and conditions may result in damage to the Antenna, interference with communications, and other potential risks.

1. Proper Installation and Use:

  • The Antenna must be installed and used in accordance with the manufacturer’s instructions and any applicable local, state, or federal regulations.
  • Ensure that the Antenna is securely and safely mounted to prevent accidents, injuries, or damage.

2. Interference:

  • The Antenna may interfere with other electronic devices and communication systems. It is your responsibility to ensure that the Antenna’s use does not disrupt or interfere with the operation of such devices.

3. Signal Reception:

  • The Antenna’s performance is subject to environmental factors, including but not limited to weather conditions, obstructions, and interference. It may not always provide optimal signal reception.

4. Maintenance:

  • Regularly inspect and maintain the Antenna to ensure it remains in good working condition. Any damaged or malfunctioning components should be replaced promptly.

5. Safety:

  • Exercise caution when installing, adjusting, or maintaining the Antenna, especially when working at heights or near electrical equipment.

6. Compliance with Laws:

  • Comply with all applicable laws and regulations related to the use of antennas, including zoning and permitting requirements. you will need  to comply with Ofcom’s EMF license
    condition within the UK.

7. Liability and Indemnification:

  • The manufacturer, distributor, or seller of the Antenna shall not be liable for any damage, injury, or loss resulting from the use or misuse of the Antenna, this includes anything connected to the antenna i.e linear amplifiers, transceivers, receivers  or any other RF equipment .
  • You agree to indemnify and hold harmless the manufacturer, distributor, or seller from any claims, damages, or liabilities arising out of your use of the Antenna.

8. Professional Installation:

  • For safety and optimal performance, consider having the Antenna installed by a qualified professional.

9. Warranty:

  • Any warranty provided by the manufacturer or seller may be subject to specific terms and conditions. Refer to the warranty documentation for details.

10. Modification: – Do not modify or alter the Antenna in any way without the manufacturer’s written consent.

11. Contact Information: – For questions, support, or concerns related to the Antenna, contact the manufacturer or seller using the provided contact information.

By using the Antenna, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this disclaimer. If you do not agree with these terms, please refrain from using the Antenna.

 

 

 

 

 

 

 

 

 

 

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